Frequently Asked Questions

Answering anything you might ask

• How does the Yerba client ensure security?

  The Yerba client uses advanced encryption protocols and secure authentication methods to ensure your data remains protected. All communications between the client and our servers are encrypted using industry-standard TLS, and we implement regular security audits to maintain the highest level of protection for our users.

• What systems does Yerba support?

  The Yerba client is compatible with Windows 10/11 distributions. We offer native applications for all these platforms, ensuring optimal performance and a consistent experience across different operating systems.

• How often are updates released?

  We release major updates quarterly, with smaller improvements and security patches deployed monthly. All updates are automatically applied to ensure you always have the latest features and security enhancements without any manual intervention required.

• How easy is it to setup Yerba?

  Setting up Yerba is designed to be straightforward. Our installation wizard guides you through the process, which typically takes less than 5 minutes. Just download the installer, follow the on-screen instructions, and you'll be up and running quickly with our recommended settings. Advanced configuration options are available for users who need more customization.

• What kind of support do you offer?

  We provide 24/7 support through multiple channels. Our premium users have access to dedicated priority support with guaranteed response times under 2 hours. All users can access our comprehensive knowledge base, community forums, and email support. We also offer scheduled one-on-one sessions for customers who need personalized assistance.